Verifying Your tiara11 Account
Account verification is how we keep your balance safe — it links your identity to the wallet and account details you registered with, so nobody else can move your funds. The process asks for a government-issued ID and a photo that matches the name on your account. You only need to do this once. After verification passes, withdrawals process without the extra
document step every time. We treat your documents securely and they are only used to confirm your account ownership. If anything comes back unclear, our support team will reach out with specific instructions rather than leaving you guessing.
- Upload your ID — Go to the verification section in your account settings and upload a clear image of your national ID or passport.
- Match name and wallet — The name on your ID must match the name registered on your DANA, OVO or GoPay wallet. Mismatches will pause the review.
- Photo confirmation — Some accounts are asked for a selfie holding the document. Follow the on-screen prompt and make sure the image is well-lit.
- Verification confirmed — Once approved, your account status updates and the document step is removed from future withdrawals. You will see the verified badge in your profile.